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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Huffman

Samantha Huffman

July 10, 2024

5  out of  5
rating by Samantha Huffman
"Thankful for Krysten at SF, she took the time to make sure we had the correct coverage and saved us some money!"
We responded:
"Thank you for your 5-star review Samantha! We are glad Krysten was able to assist you with the best personal price plan :)"
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Darrell Huddleston

May 29, 2024

5  out of  5
rating by Darrell Huddleston
"I’ve been with this location for over three years and the customer service is excellent! Appreciate everything they do!"
We responded:
"Thank you for your 5-star review Darrell. We are so thankful to have you as a customer. We strive to provide A+ customer service to all of our customers :)"
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Jonathan Burk

March 28, 2024

5  out of  5
rating by Jonathan Burk
"We have been with Bill for years! We have never had a problem with a claim! The staff is super helpful and punctual! I wish I could give more than 5 stars!!!"
We responded:
"Thank you for your 5-star review, Jonathan. We enjoy providing our customers with A+ customer service. We are blessed with great customers!"
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Greg Medlock

March 5, 2024

5  out of  5
rating by Greg Medlock
"They were excellent outstanding service and professionalism and Krystle Haas was especially helpful and just outstanding"
We responded:
"Thank you for your 5-star review, Greg. We are glad Krystle was able to provide you with A+ service!"
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Donna Cunningham

November 9, 2023

5  out of  5
rating by Donna Cunningham
"The office staff is very nice."
We responded:
"Thank you for your 5-star review and recognizing our awesome customer service Donna! "
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Aaron Gregoire

October 30, 2023

1  out of  5
rating by Aaron Gregoire
"Great place to do business, unless you actually need to file a claim and get money. Check somewhere else before you sign up here."
We responded:
"Thank you for recognizing our great place of business. We are sorry that your claim did not have the outcome you anticipated. "
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Melissa Allison

October 12, 2023

5  out of  5
rating by Melissa Allison
"Great assistance from Kayla to change our renter's policy. She was quick to get back with us on how the updates would effect one another and provided the costs!"
We responded:
"Thank you for your 5-star review Melissa. We are so thankful Kayla was able to assist you and provide A+ customer service on your auto policy changes."
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Rhonda Choate

October 2, 2023

5  out of  5
rating by Rhonda Choate
"Krysten was very helpful. She was patient due to the fact we bundled our insurance with State Farm. Happy to be back with State Farm. Thanks again for the good service."
We responded:
"Thank you for your 5-star review Rhonda! We are so glad Krysten was able to provide you with awesome customer service and a personal price plan that is best for you. Welcome to our agency!"
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William Barnett

September 19, 2023

5  out of  5
rating by William Barnett
"Kayla is very helpful! We needed to make some adjustments to our plan, and she was able to do so quickly and within our budget. Appreciate her help!"
We responded:
"Thank you for your 5-star review! We are glad Kayla was able to assist you with the right plan that works for you!"
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Bob Baker

September 14, 2023

5  out of  5
rating by Bob Baker
"Prompt friendly agent and the money I am saving on my new State Farm policies compared to my previous insurance provider is OUTSTANDING"
We responded:
"Thank you for your 5-star review, Bob! We are so glad Joel was able to find you a personal price plan that works best for you. Welcome to our agency sir!"
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Steve Anderson

September 8, 2023

5  out of  5
rating by Steve Anderson
"We are long time customers of Bill Kolb/State Farm. We have always received excellent service and assistance with all of our insurance needs. Highly recommended."
We responded:
"Thank you for your 5-star review, Steve! Providing A+ customer service in our top priority at our agency. Thank you for being a part of our agency!"
Profile photo of Lacy Hinkel

Lacy Hinkel

July 26, 2023

5  out of  5
rating by Lacy Hinkel
"Kayla Hendon and the team at Bill Kolb's State Farm Office have went above and beyond to help me with my home siding insurance claim from the Father's Day Storm. I appreciate them and their expertise. I highly recommend them!"
We responded:
"We are so glad Kayla was able to assist you with your claim and provide you with a great experience. Thank you for choosing Bill Kolb State Farm."
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Courtney barnes

July 10, 2023

5  out of  5
rating by Courtney barnes
"Great customer service and always on top of anything we need."
We responded:
"Thank you for your 5-star review Courtney! We are glad Kayla was able to provide you with great service!!!"
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Mike Back

June 28, 2023

5  out of  5
rating by Mike Back
"Great place to do business"
We responded:
"Thank you for your 5-star review Mike. We are happy to provide A+ service to our customers. "
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G. Staten

June 28, 2023

5  out of  5
rating by G. Staten
"Fast, friendly, no answering services or robot answering machines. A real person answers the phone! Updating my insurance and adding a new car was quick, easy, and painless. They had my temporary insurance card for the new vehicle emailed to me within minutes. I’ve been using State Farm insurance for more than 40 years and each time I call for service or have to make a claim, I remember why."
We responded:
"Thank you for your 5-star review! We strive to provide the best customer service to each of our customers. Thank you for recognizing that! We appreciate having you as a customer and thank you for your tenure!"
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Jeremy Rose

June 14, 2023

5  out of  5
rating by Jeremy Rose
"Professional and courteous ."
We responded:
"Thank you for your 5-star review Jeremy. We are happy to provide you with A+ service. "
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Nelda Budder

June 7, 2023

5  out of  5
rating by Nelda Budder
"Kayla made adding a vehicle so easy and was kind and helpful through the entire process!"
We responded:
"Thank you for your 5-star review Nelda. So are so thankful that Kayla was able to assist you adding an auto and provide A+ customer service!!!"
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Lynnette White

June 1, 2023

5  out of  5
rating by Lynnette White
"Great place to do business with! Krysten is the best! Will definitely recommend!"
We responded:
"Thank you for your 5-star review Lynette! We are so glad Krysten was able to provide you awesome service while customizing your personal price plan! Welcome to our agency."
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Shelly Abbott

May 12, 2023

5  out of  5
rating by Shelly Abbott
"The staff at Bill Kolb State Farm has helped us for years. They are always ready to answer all of my questions and needs. Every single time! I never feel like they don’t have time for me. Even in these days when so many things are automated. They are so helpful! ❤️"
We responded:
"Thank you for your 5-star review Shelly. Thank you for recognizing our customer service! We strive to provide personal, exemplary customer service. Thank you for being a part of our agency! "
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Dustin Horne

May 7, 2023

5  out of  5
rating by Dustin Horne
"Joel kersey/ did awesome help assisting us to get coverage,he was very respectful,and professional I'll highly recommend you guys thanks so much."
We responded:
"Thank you for your 5-star review Dustin! We are so thankful Joel was able to provide you with personal price plan that works best for you!"
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tommy anderson

March 28, 2023

5  out of  5
rating by tommy anderson
"Great service"
We responded:
"Thank you for your 5-star review Tommy! We are happy to provide you with great service. As always, thank you for choosing Bill Kolb State Farm. "
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Derek Withrow

March 23, 2023

5  out of  5
rating by Derek Withrow
"Kayla was kind, courteous, responded in a timely manner, and was very knowledgeable. She was able to get the right policy for me at a great rate."
We responded:
"Thank you for your 5-star review Derek. We are so glad Kayla was able to provide you with A+ service on your auto policy and helping you find the best personal price plan that works for you!"
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Alex Monk

March 17, 2023

5  out of  5
rating by Alex Monk
"Everyone at Bill Kolb is so helpful and quick. They make changing things around enjoyable."
We responded:
"Thank you for your 5 star review Alex! We are happy to provide great service and thankful to have you as a customer!"
Profile photo of Alison Ellison

Alison Ellison

March 7, 2023

5  out of  5
rating by Alison Ellison
"Excellent care and attention to detail. Helped me every step of the way when I was in an auto accident."
We responded:
"Thank you for the 5-star review Alison! We were happy to assist and provide you the care you needed during your auto claim."
Profile photo of Stephen Biggs

Stephen Biggs

February 17, 2023

5  out of  5
rating by Stephen Biggs
"Joel worked hard to approve a roof discount on our homeowner's insurance and saved us hundreds on the premium. Thanks Joel!"
We responded:
"Thank you for the 5-star review Stephen. We are so thankful Joel was able to assist you in getting the most discounts possible on your policy! "