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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

William Barnett

September 19, 2023

5  out of  5 rating by William Barnett
"Kayla is very helpful! We needed to make some adjustments to our plan, and she was able to do so quickly and within our budget. Appreciate her help!"

Bob Baker

September 14, 2023

5  out of  5 rating by Bob Baker
"Prompt friendly agent and the money I am saving on my new State Farm policies compared to my previous insurance provider is OUTSTANDING"

Steve Anderson

September 8, 2023

5  out of  5 rating by Steve Anderson
"We are long time customers of Bill Kolb/State Farm. We have always received excellent service and assistance with all of our insurance needs. Highly recommended."

Lacy Hinkel

July 26, 2023

5  out of  5 rating by Lacy Hinkel
"Kayla Hendon and the team at Bill Kolb's State Farm Office have went above and beyond to help me with my home siding insurance claim from the Father's Day Storm. I appreciate them and their expertise. I highly recommend them!"

Courtney barnes

July 10, 2023

5  out of  5 rating by Courtney barnes
"Great customer service and always on top of anything we need."

Mike Back

June 28, 2023

5  out of  5 rating by Mike Back
"Great place to do business"

G. Staten

June 28, 2023

5  out of  5 rating by G. Staten
"Fast, friendly, no answering services or robot answering machines. A real person answers the phone! Updating my insurance and adding a new car was quick, easy, and painless. They had my temporary insurance card for the new vehicle emailed to me within minutes. I’ve been using State Farm insurance for more than 40 years and each time I call for service or have to make a claim, I remember why."

Jeremy Rose

June 14, 2023

5  out of  5 rating by Jeremy Rose
"Professional and courteous ."

Nelda Budder

June 7, 2023

5  out of  5 rating by Nelda Budder
"Kayla made adding a vehicle so easy and was kind and helpful through the entire process!"

Lynnette White

June 1, 2023

5  out of  5 rating by Lynnette White
"Great place to do business with! Krysten is the best! Will definitely recommend!"

Shelly Abbott

May 12, 2023

5  out of  5 rating by Shelly Abbott
"The staff at Bill Kolb State Farm has helped us for years. They are always ready to answer all of my questions and needs. Every single time! I never feel like they don’t have time for me. Even in these days when so many things are automated. They are so helpful! ❤️"

Dustin Horne

May 7, 2023

5  out of  5 rating by Dustin Horne
"Joel kersey/ did awesome help assisting us to get coverage,he was very respectful,and professional I'll highly recommend you guys thanks so much."

tommy anderson

March 28, 2023

5  out of  5 rating by tommy anderson
"Great service"

Derek Withrow

March 23, 2023

5  out of  5 rating by Derek Withrow
"Kayla was kind, courteous, responded in a timely manner, and was very knowledgeable. She was able to get the right policy for me at a great rate."

Alex Monk

March 17, 2023

5  out of  5 rating by Alex Monk
"Everyone at Bill Kolb is so helpful and quick. They make changing things around enjoyable."

Melissa Allison

March 16, 2023

5  out of  5 rating by Melissa Allison
"Great assistance from Kayla to change our auto coverage!"

Alison Ellison

March 7, 2023

5  out of  5 rating by Alison Ellison
"Excellent care and attention to detail. Helped me every step of the way when I was in an auto accident."

Stephen Biggs

February 17, 2023

5  out of  5 rating by Stephen Biggs
"Joel worked hard to approve a roof discount on our homeowner's insurance and saved us hundreds on the premium. Thanks Joel!"

Anna DeSelle

February 13, 2023

5  out of  5 rating by Anna DeSelle
"Joel Kersey did a wonderful job getting my new personal policies set up when I moved from Texas to Oklahoma. Smooth transition. Hard to find such good customer service these days. Highly recommend!!"

Blaine Parrish

February 6, 2023

1  out of  5 rating by Blaine Parrish
"By far the worst insurance agent regardless of the rating. Their lack of attention to detail is absolutely astounding. They neglected to cancel insurance on a house sold months previously (sold October 2022 - insurance still not cancelled after documented call to their office on October 12th) and and never follow up on requests for quotes for new house. For those who received better service, happy for you. Usually those u happy just move on, but we didn’t want others to think everyone has a good experience."

K Justin Van Bockel

February 3, 2023

5  out of  5 rating by K Justin Van Bockel
"Krysten helped me with so much over the phone before I even got to the office. Wonderful, knowledgeable service. Highly recommend."

Sarina Rice

January 26, 2023

5  out of  5 rating by Sarina Rice
"Kayla was wonderful and super helpful finding us a great deal on our insurance!"

Betty Booth

January 17, 2023

5  out of  5 rating by Betty Booth
"Great experience & super helpful people"

Melissa Stricklen

January 17, 2023

5  out of  5 rating by Melissa Stricklen
"Kayla and Krysten did a great job of helping us with additional coverage and saving us money on our policies. Highly recommend Bill Kolb State Farm."

Penny Stone

January 11, 2023

5  out of  5 rating by Penny Stone
"Great experience with this company today! Krysten was very helpful! She gave me a quote and had everything ready for me when I got there! Very efficient. Everyone there was very nice. Would highly recommend this company to others for all their insurance needs! Thanks for all the help today!"